Box Office Associate
Unique Work Experience on the Jersey Shore – Summer 2024 LOOKING FOR TEACHER/EDUCATOR/CAMP COUNSELOR or RELATED EXPERIENCE.
Location: Lavallette, New Jersey
Business: The Music Man Singing Ice Cream Shoppe
Class: Part-Time or Full-Time, Seasonal
The Music Man is a unique family-style ice cream Shoppe where the server/performers (guys and gals) sing, dance, and improv with the audience. The Music Man operates a high-volume, restaurant and entertainment venue on the Jersey Shore between May and September and for special events in October and December.
A Box Office Associate is the friendly face that greets TMM Audience on phone, in person and through chat and helps them secure a table for our musical seating. They are the gatekeepers of good times, ensuring that everyone has a smooth and enjoyable experience from the moment they book a table until they walk through the doors.
- Booking table for events in person, over the phone, and online.
- Answer customer questions about shows, seating, pricing, and venue policies.
- Process guest credit card information.
- Troubleshoot guest issues and resolve customer complaints.
- Maintain accurate records of guest bookings.
- Promote upcoming events schedule.
- Provide excellent customer service to ensure a positive experience for all guests. With an outgoing personality, a sense of urgency, and a willingness to engage with staff and guests
Skills and Qualifications:
- Strong communication and interpersonal skills.
- Ability to multitask and handle pressure in a fast-paced environment.
- The ability to become proficient in reservation software, point-of-sale systems and TMM guest booking process.
- A passion for live entertainment and excellent customer service is essential.
- Applicants must be able to work a flexible schedule from June 22 through to Sept 2 (Labor Day) 2024 on a weekly schedule for the entire summer season.
- Must be flexible and able to work a variety of shifts, including days, nights, and weekends.
- This position requires an outgoing personality, a sense of urgency, and a willingness to engage with staff and customers.
- Must bring your best self to The Music Man every day!
- Opportunity to work in a dynamic and exciting environment.
- The chance to make a difference in people’s lives by sharing your best knowledge.
- Be in charge of a proven process from beginning to completion.
- Be in a rewarding role where you are the first in line to prepare our customers to have a positive and most memorable experience with their family and friends when they arrive at The Music Man.
- Flexible scheduling, afternoons and evenings shifts options.
If you are a people person with a passion for fun family entertainment, then a Box Office Associate position could be the perfect job for you.
Once hired you will be asked to complete the below documents Form W-4 • Form I-9, Employment Eligibility Verification